HR Insight

How to Run an Agile Organization

2024-05-31

Author | Jihye Lim

Contents Writer


As business environments become increasingly fast-paced and complex, organizations seeking innovation and growth must break from traditional approaches. To respond to these changes, many companies are turning to the Agile model.

In this article, we’ll explore what “Agile” means, the conditions for building an agile organization, and real-world examples of success.



What Is Agile?


To manage an organization in an agile way means breaking down hierarchical boundaries and designing a horizontal team structure where autonomy and ownership are encouraged. Agile organizations reduce unnecessary decision-making steps and focus on quick execution, continuous feedback, and iterative improvement.

The term originally comes from Agile software development, which emphasizes fast feedback loops and frequent iterations. Over time, it has evolved into a broader business methodology used to work quickly and flexibly in dynamic environments.

Global companies like Google, Apple, and Microsoft have adopted Agile practices with great success.



Agile vs. Lean

“Agile” is often mentioned alongside “Lean,” another popular methodology, especially among startups. While both focus on efficiency and responsiveness, there are key differences:

  • Agile emphasizes responsiveness to change and seizing opportunity.
  • Lean focuses on eliminating waste and maximizing execution efficiency.

Both share similarities but differ in their emphasis: Agile adapts quickly, while Lean aims for streamlined operations.



Why Agile Organizations Matter


Traditional management models are vulnerable to unpredictable disruptions such as pandemics, trade conflicts, financial instability, or regulatory shifts.

In uncertain times, Agile offers a way to remain responsive and resilient.

For example, most companies built detailed annual plans for 2020 during late 2019. But the unexpected arrival of COVID-19 upended those plans. Few organizations could execute their strategies as intended.

Agile emerged as a solution to this challenge. In essence, Agile means repeating short cycles of planning, execution, and feedback to adapt to change effectively.

Though it began in software development, Agile has now become a core business strategy.



5 Conditions of an Agile Organization


  • Strategy – Visual Planning : Visualize progress so all team members can quickly understand the current status.
  • Structure – Network Teams with Delegated Authority : Empower teams with ownership and a culture of responsibility.
  • Process – Fast Decisions and Learning Cycles : Set deadlines, iterate quickly, and embrace change.
  • People – Dynamic, People-Centric Models : Engage everyone through inclusive, people-first designs.
  • Technology – Next-Gen Tools : Use digital tools and real-time data to maintain speed and flexibility.


Agile Success Story: Microsoft


A leading example of Agile success is Microsoft. In the late 2000s, as the IT market shifted from PC to mobile, Microsoft faced deep challenges. Rumors spread about spinning off its only profitable unit—Office—and its stock value was unstable.

When Satya Nadella became CEO in 2014, his first move was to transform Microsoft’s culture. He emphasized a “growth mindset” and shifted the company from a rigid top-down hierarchy to a feedback-driven, collaborative structure—an Agile hallmark.

He introduced the “One Microsoft” concept, arguing that business success doesn’t begin with profits but with the personal and professional growth of every employee. In his view, individual growth leads to organizational growth.

As a result, Microsoft became the global leader in integrated cloud services within five years of Nadella’s appointment. Today, it competes closely with Apple for the top spot in U.S. market capitalization.





Today we explored how Agile can help organizations remain flexible and innovative in the face of change.

While not every company can or should adopt Agile entirely, understanding its principles offers valuable insights for building resilient, adaptable organizations in uncertain times.



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